Delivery and Shipping Policy
Last Updated: September 9, 2023
Thank you for shopping at Chotanagpur Handloom (“we,” “our,” or “us”). We are committed to providing you with a seamless shopping experience for our handcrafted products. Please review our Delivery and Shipping Policy to understand how we handle the delivery of your orders within India.
1. Shipping Locations: We currently ship to addresses within India only. We do not offer international shipping at this time.
2. Shipping Methods: We offer the following shipping methods:
- Standard Shipping: Standard shipping is available for most products and typically takes 5-7 business days for delivery.
- Express Shipping: Express shipping is available for select products and provides faster delivery within 2-3 business days.
3. Order Processing: All orders are processed within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the following business day.
4. Shipping Charges: Shipping charges are calculated based on the weight, dimensions, and destination of your order. Shipping costs will be displayed during the checkout process, and you will have the opportunity to review and confirm them before completing your purchase.
5. Tracking Your Order: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package through our designated courier partner’s website.
6. Delivery Timeframes: Delivery times may vary depending on the shipping method selected and the destination. While we make every effort to ensure timely delivery, please understand that occasional delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or public holidays.
7. Delivery Attempts: Our courier partners will make multiple attempts to deliver your order to the provided shipping address. If no one is available to receive the package after several attempts, they will leave a notification for you to arrange a suitable delivery time or pick up from a nearby courier center.
8. Change of Address: If you need to change the shipping address for an order that has already been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been shipped.
9. Order Tracking: You can track your order’s status by logging into your account on our website. If you have any questions or encounter any issues with tracking your order, please contact our customer support team for assistance.
10. Contact Information: If you have any questions or concerns regarding our Delivery and Shipping Policy, please feel free to reach out to us:
Email: chkwcu@gmail.com
Phone : 0651 2276 333
11. Returns and Refunds: Please refer to our Returns and Refunds Policy for information on how to return products and request refunds.
12. Changes to this Policy: We reserve the right to update and amend this Delivery and Shipping Policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.
By placing an order with us, you agree to abide by the terms and conditions outlined in this Delivery and Shipping Policy. We appreciate your trust in Chotanagpur Handloom, and we are dedicated to ensuring a smooth and reliable delivery experience for your handloom products.
Thank you for choosing Chotanagpur Handloom for your shopping needs.
