Return & Refund Policy for www.chotanagpurhandloom.com
Effective Date: [01/01/2023]
Thank you for shopping with Chotanagpur Handloom. We strive to provide you with the best products and shopping experience. In the event that you are not entirely satisfied with your purchase, please read our Return & Refund Policy carefully.
Returns
1.1. Eligibility:
We accept returns for most products within [insert number of days] days of the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Certain products may be non-returnable due to hygiene or other reasons, and this will be clearly indicated on the product page.
1.2. How to Initiate a Return:
To initiate a return, please follow these steps:
Contact our customer support team at [insert customer support email] within [insert number of days] days of receiving your order.
Provide your order number and a detailed reason for the return.
Our customer support team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
1.3. Return Shipping:
You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., you received the wrong item or a defective product). We recommend using a trackable shipping method to ensure the safe return of your item.
Refunds
2.1. Processing Time:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Refunds will be processed within [insert number of days] days of receiving the returned product.
2.2. Refund Method:
If your return is approved, the refund will be issued to your original payment method. Please note that it may take some time for the refund to appear in your account, depending on your payment provider.
Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, you will need to return the original item following our return process (as outlined above) and place a new order for the desired item.
Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer support team at [insert customer support email] within [insert number of days] days of receiving your order. We will arrange for a replacement or refund, depending on product availability and your preference.
Contact Us
If you have any questions or need further assistance regarding our Return & Refund Policy, please contact
chkwcu@gmail.com
0651 2276 333
Please note that by making a purchase on www.chotanagpurhandloom.com, you agree to comply with and accept the terms of this Return & Refund Policy.
[End of Return & Refund Policy]
